1. Introduction
ZeroExfil (“we,” “our,” “us”) processes personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU GDPR. This page explains what we collect, why we collect it, and how you can exercise your rights.
2. Data Controller
ZeroExfil Security
Email: contact@zeroexfil.com
Jurisdiction: Switzerland
3. Information We Collect
- Account data: Email address, password (securely hashed), license details.
- Technical data: Software version, operating system, error/diagnostic logs, non-content security events.
- Support data: Messages or files you send to us for troubleshooting.
4. Purpose & Legal Basis
We process data to:
- Create and manage your account — contract performance.
- Provide, maintain, and improve security features — legitimate interests.
- Send important security and account notices — legitimate interests/legal obligations.
- Detect, prevent, and respond to threats — legitimate interests.
5. Storage & Security
Data is stored in secure, access-controlled systems with encryption in transit and at rest. Passwords are hashed using industry-standard algorithms. Access is limited to authorized personnel with a need to know.
7. Your Rights (FADP/GDPR)
Under the FADP (and, where applicable, GDPR), you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Request deletion where permitted by law.
- Object to processing based on legitimate interests.
- Withdraw consent for processing that relies on consent.
- Request data portability (GDPR).
To exercise these rights, email contact@zeroexfil.com. We may ask for information to verify your identity.
8. Retention
We keep account data while your account is active. Technical and security logs are retained for up to 30 days unless longer retention is required for legal compliance or ongoing security investigations.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.
10. International Transfers
If personal data is processed outside Switzerland, we ensure adequate protection in line with the FADP (e.g., Swiss/EU adequacy, or Standard Contractual Clauses).
11. Changes
We may update this policy from time to time. Significant changes will be communicated via email or on this page.
12. Contact & Complaints
Contact: contact@zeroexfil.com
Website: zeroexfil.com
If you are not satisfied with our response, you can contact the Swiss supervisory authority:
Federal Data Protection and Information Commissioner (FDPIC)
https://www.edoeb.admin.ch/
Looking for legal terms? See our Terms of Service.